Emergency and Storm Damage Tree Service in Johns Creek, GA
Trees on roofs, blocked drives, hangers left in the canopy. We stabilise first, then cut in the order that keeps load off the structure instead of dropping it onto one point.
The order matters more than the speed
Because a tree lying on a house is holding a shape, and cutting it in the wrong order lets that shape collapse. The trunk across the ridge is often carrying load the roof no longer carries. We work from the ends inward and support the trunk before sectioning it.
Scene made safe first
Drop zone roped off, hangers identified, nobody under the tree until it is checked.
Downed lines are not ours
Conductors on the ground mean Georgia Power and 911, not a chainsaw.
Load taken off in stages
Ends first, weight removed in pieces, trunk supported before it is cut through.
Written scope even in a hurry
You still get the price on paper. Nobody should sign under pressure in a driveway.
What to do in the first hour after a tree comes down
Before anybody picks up a saw, six things in order.
Get everyone out from under it
Including the rooms below the impact. A tree that has stopped moving is not the same as a tree that has finished moving.
Assume every wire is live
If a line is down or a tree is touching one, stay well back, call 911 and Georgia Power, and do not let anyone approach the tree.
Photograph it before anything moves
Wide shots and close shots, from several angles, before any cutting. Your insurer will want to see the tree where it landed.
Look up for hangers
Broken limbs caught in the canopy are the thing that hurts people the day after a storm. They come down without warning and without wind.
Do not sign in the driveway
Georgia sees a wave of out-of-state crews after every storm. You have three business days to cancel a contract signed at home, and no reason to sign one on the spot.
Call your insurer before the cleanup
Most policies cover removal where the tree hit a covered structure. Ask what they need documented before the tree is cut up and hauled away.
How we work a storm call
Same four steps whether it is a limb on a car or a pine through a roof.
Triage on the phone
Is anyone in danger, is a line involved, is the house open to the weather. That decides what happens in the next hour.
Make it safe
Area secured, hangers found, the parts that could still move identified before anybody works underneath.
Cut in the right order
Ends first, weight off in pieces, trunk supported before it is severed so nothing drops onto the structure.
Clear and document
Debris hauled, and photographs of what was where, which is what your insurer actually asks for.
What counts as an emergency
Not everything after a storm needs a crew tonight. This is roughly how we sort the calls, and it is worth knowing which one you are.
| Situation | Urgency | First call | Who does the work | Typical wait |
|---|---|---|---|---|
| Line down, or tree touching a conductor | Immediate danger | 911 and Georgia Power | The utility, not a tree service | Utility sets the clock |
| Tree through the roof, house open | Same day | Us, then your insurer | Tree crew, then a roofer or tarp | Hours |
| Tree on the drive, house untouched | Same or next day | Us | Tree crew | Same day where we can |
| Hangers caught in the canopy | Days, not weeks | Us | Tree crew, climbed | Within the week |
| Uprooted tree leaning on another | Days, do not go under it | Us | Tree crew, often rigged | Within the week |
| Deadwood down, nothing hit | Routine | Us, whenever suits | Tree crew | Scheduled |
The storm-chaser problem is real in Georgia specifically
This is not a scare story, it is on the record. The Georgia Department of Insurance and Safety Fire told a House study committee in 2024 that out-of-state crews arrive after storms, gouge on price, pressure homeowners into signing on the spot, and sometimes claim endorsements from state and federal emergency agencies that they do not have. The Better Business Bureau counted 571 tree-care complaints nationally, and Georgia alone accounted for 20% of them, with four in five filed against firms the bureau does not accredit. None of that requires a licence to fix, only a written scope and time to read it. We handle storm removals, hangers, blocked access and full debris clearance.
- ✓ Trees off roofs
- ✓ Hanger removal
- ✓ Access cleared
- ✓ Insurer documentation
- ✓ Written price, no pressure
- ✓ Locally owned and run
The rest of what we do
After the emergency there is usually follow-up work. Here it is.
Tree Removal
Whole-tree takedowns, from a leaning pine over the driveway to a hollow oak beside the house. Sectioned down with ropes when the drop zone is tight.
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Tree Trimming & Pruning
Deadwood out, weight off the long limbs, clearance from the roof and the service drop. Cuts made at the collar so the wound can actually close.
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Stump Grinding & Removal
Ground out below grade so you can sod or replant over it. Grindings raked back in or hauled off, your call, and the surface flags marked first.
Learn more →Emergency & Storm Damage
Trees on roofs, blocked drives, hangers left in the canopy after a thunderstorm. We stabilise first, then cut in the order that keeps load off.
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Land & Lot Clearing
Back-lot thinning, fence-line clearing and small-lot work, kept clear of the stream buffers and river corridor that cover a real slice of this city.
Learn more →Storm work across north Fulton and into Gwinnett
Johns Creek, Alpharetta, Roswell, Milton, Duluth, Suwanee, Peachtree Corners and Cumming. After a big storm the whole ring calls at once, so we triage by danger rather than by who rang first.
After a storm in Johns Creek
Tree down right now? Call, do not email.
If a line is involved, call 911 and Georgia Power first. Then call us.